We aim to address all your queries here, but if not, feel free to contact us for assistance!
FAQ
What if I want to order more than what you currently have in stock?
You have two options:
1. Purchase what we currently have in stock, wait until the website updates, then order again once the website says 'Make to Order'.
2. Reach out to us on the contact page.
How do our products and services compare to other manufacturers?
We do not like to brag, so here are some facts:
1. We proudly use top-quality cell cast acrylic for our display cases. Some other manufacturers use lower-end cast or even extruded acrylic to make more profit.
2. We provide a full 1-year warranty on all of our products! Some other manufacturers give no warranty at all, and no returns. They do not seem to have your back....
4. If you have a problem, yo we will solve it! Reach out to us on most platforms (Facebook, Instagram, TikTok, WhatsApp, Pinterest, Shop App) or directly, and we will be happy to help!
5. We also make and sell our products here in the United States (Houston, Texas). This allows us to make our products more personal if you have any special requests. This also saves you from needing to ship overseas if you ordered there previously.
How do I assemble my product?
Please see our instructions page and find your product to view the instructs we have for it.
Why do some products say "Make to Order"?
We focus on keeping our most popular products in stock; some products may not sell as often, so we may not produce more until we see a request for them. If you order these products, we will get the items made as soon as we can.
Also, keep in mind I do all this solo on the side while working full time 8-5. So please be patient with me while I try to grow and improve the company. Thank you!
I don't see the product I am looking for, when will you have it available?
We try to add new products as we see a demand for them. Please contact us and let us know what you want so we can know there is a demand. The higher the demand, the quicker we will try to get it into production for everyone.
When will I receive my order?
If we have the items in stock, it typically takes 1-3 days to process the order. and drop it off with the shipping carrier.
If we do not have the items in stock, it may take 1-2 weeks for us to get the items made and ready for shipment, depending on the order and other factors.
After the carrier receives the package, the travel time will depend on the shipping service selected and the shipper.
Do you sell wholesale or at discounted rates?
I currently do not sell wholesale or have any authorized resellers. Maybe in the future!
I can work with you on pricing if you purchase in bulk of at least 100 items.
Do you make custom displays?
Yes we can make custom displays! We do our best to work with you on pricing.
For example: If the product is just something we do not make yet and it has a demand and we can keep selling the product after we make it for you, then we can possibly keep the cost of making it lower for you.
If this product is a one off custom, then expect a one off custom price to make it for you.
I have shipping damages, what should I do?
If you have any damage from shipping, please contact us immediately with your order number so we can help!
We will need photos of the damage sent to us, so please have them ready when we reply. Most of our shipments have insurance, and we will need the photos to provide to the carrier so we can hold them liable.
I need support. How do I contact you?
You can contact us here.
We try to reply within 24hrs or faster if we can.
Featured
-
Expositor acrílico plegable Hot Wheels Transformers RLC Optimus/Nemesis Prime
Precio habitual $60.00 USDPrecio habitualPrecio de oferta $60.00 USD -
Projekt164 Pin Acrylic Display
Precio habitual $10.00 USDPrecio habitualPrecio de oferta $10.00 USD -
Expositor acrílico para tienda personalizada de coches tuneados
Precio habitual $50.00 USDPrecio habitualPrecio de oferta $50.00 USD -
60 Slot Flat Back Wall Display for 1:64 Scale Loose Diecast
Precio habitual A partir de $125.00 USDPrecio habitualPrecio de oferta A partir de $125.00 USD
Let customers speak for us
from 158 reviews
Projekt164 Pin Acrylic Display
Like a glove
These cases are awesome thank you very much.
Easy shopping on your site. Easy to find what you need an easy checkout.
This is my second case from KR. I absolutely love them. They are well designed well built out of quality materials, and visually appealing. I don't use a lot of large cases like these but when I buy any more it will definitely be from Kreative Rides. Highly recommend.
Can be a little tricky to assemble but well worth it when you are done!.... best diecast protectors out there!
Amazing look for shelf displayed items the pins on the sides 👌 these are best on the market. Thank you!!!
Awesome product
Very well made. Fits perfectly.
Perfect! 👍🏽
Absolutely FABULOUS
Love the choices for the bat panel and the sliding panel. Makes my loose Hot Wheels look great.
Love the ease of assembly. And how amazing they look with your NFT in them.
Always a pleasure working with Kreative !
Very professional and top notch quality. Very please with how well the cases are packed and labeled making it easy to put together 10/10 would RECOMMEND
Cant wait to put them together and put some rides in them.
What customers think about the store
This store specializes in high-quality acrylic display cases for diecast collectibles. Customers praise exceptional quality, fast shipping, easy assembly, and outstanding customer service. Products offer superior protection and presentation. The business demon... This store specializes in high-quality acrylic display cases for diecast collectibles. Customers praise exceptional quality, fast shipping, easy assembly, and outstanding customer service. Products offer superior protection and presentation. The business demonstrates strong commitment to customer satisfaction with professional, responsive support. Highly recommended by collectors.
Read more